Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Chimney Cleaning Before & After in Dallas, TX
Photos don’t lie. We’ve cleaned and inspected more than 38,000 chimneys since 2009, and the camera sees what homeowners can’t. Every job below includes the documented photo record required by Clause 4 of the Haven Standard. Here’s what professional chimney cleaning actually looks like in Dallas homes.
Recent Transformations
Class III Glazed Creosote Removal, Lakewood
The homeowner in Lakewood smelled smoke backing up into the living room during fires. We found Class III glazed creosote, a hardened tar-like deposit from burning unseasoned wood through mild Dallas winters, reducing the flue diameter by roughly 40%. Our crew used rotary chain whipping and mechanical brushing to restore full draft capacity. The NFPA 211 Level 2 camera inspection afterward showed clean terracotta with no liner degradation. Written price before we started: $289. Photos and video archived under Clause 4.
Smoke Chamber Parging & Firebox Restoration, Preston Hollow
This Preston Hollow fireplace had never had its smoke chamber addressed, the corbeled brick creating turbulence that pushed smoke into the room. We parged the chamber with Chamber-Tech 2000 to create the smooth slope NFPA 211 requires for proper draft flow. The firebox got tuckpointing where heat had spalled the brick faces. Total scope: $1,840 with written breakdown delivered before work. Camera footage of the finished chamber went to the homeowner’s email same day.
Chimney Cap Replacement & Crown Repair, Lake Highlands
Water stains on the ceiling near the fireplace in this Lake Highlands ranch traced to a rusted galvanized cap that had disintegrated and a crown with hairline cracks from Dallas freeze-thaw cycles. We sourced a Gelco stainless steel cap through Haven’s buying network and applied CrownCoat flexible sealant after repairing the concrete. No more water intrusion. The written scope specified exact materials and labor: $675. Clause 4 photo record shows the sealed crown from three angles.
Flue Liner Reline with HeatShield, Oak Cliff
The clay flue liner in this Oak Cliff bungalow had vertical cracks and missing mortar joints, a carbon monoxide pathway into the home. Rather than full tear-out, we applied HeatShield cerfractory coating, a refractory compound that seals gaps and restores liner integrity to factory-new condition. Camera verification showed continuous surface coverage at completion. Scope: $2,150 with written price and warranty delivered upfront. The homeowner’s photo record includes the borescope video of the sealed liner.
Chimney Sweep & Level 2 Inspection, Uptown Condo
This Uptown condo’s gas fireplace had been used three seasons without service, soot accumulating in the factory-built metal flue. We performed a full chimney sweep, then ran the Level 2 camera to verify clearances to combustibles in the chase, a common issue in multi-unit construction where framing shifts. System passed clean. Written price: $245. The photo record went to the property manager and the HOA per the owner’s request.
Spalling Brick & Tuckpointing, North Dallas
Freeze-thaw damage from Dallas ice events had spalled the brick faces and opened mortar joints on this North Dallas exterior chimney, water wicking straight into the structure. We ground out failed joints to proper depth, matched the original mortar color and compression, and replaced spalled brick with salvaged matching units. The crown got a pour-over rebuild while we were at it. Written scope: $3,400. Clause 4 documentation includes close-ups of each repointed course.
Want Results Like These?

Every job you see above started with a written price, a written scope, and a written warranty, delivered before anyone touched a tool. That’s Haven Standard Clause 1. The camera record is Clause 4. And the 365-Day Done Right Promise backs it all. Call (972) 284-1392. A live person answers, 24 hours a day. We’ll schedule your NFPA 211 Level 2 inspection and show you exactly what your chimney looks like inside.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Dallas, serving Dallas since 2009.





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